Tag Archives: psychology

Rules of Nature

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The Eye of The Storm

Have you ever been in a hurricane? I have, and one of the strangest things about it is the phenomenon that happens right in the middle of the worst of the storm – the eye.

You can walk outside and literally see the stars and the branches lying askew all around you…the air feels eerie and a sense of anticipation for what is left to come fills the air.

I can’t help but think we are witnessing a similar occurrence in the markets over the last couple of weeks.

Every now and again, I will glance at the screen and see the Dow up a few hundred points, followed by an irrational headline like: “Market Rises on Hope for Shorter Recession” or some such nonsense.

But, we all know that we are only partially through the natural consequences of what we have witnessed already.

Rules of Nature

For those of you who have been reading Paranoid Bull for awhile, you probably are tired of the “shoe-to-drop” metaphor, or before that the “trainwreck in slow motion” ones, so I’ll go for another one.

We are witnessing something like the end of an Ice Age. There has been a fundamental shift in the temperature of the environment which was previously calm and unrealistically muted to risk. The molecules and atoms moved more slowly at the lower temperatures, and the over-confidence of false-statisticians suggested that this temporary cold-chill was indicative of the indefinite future.

However, as we see in the weather, one of the few things that can be certain about the future is that it will look different than the present. Also like the weather, most systems in the world move through a wide variety of states: cold, medium, hot…slow, fast, zooming.

Right now our system has gone from cold to hot, from an appearance of risk mitigation to a reality of correlated, levered and volatile risks.

As the temperature rises and glaciers melt, this has an impact throughout the ecosystem: entire landscapes are transformed as water rushes with such velocity that it crushes anything in its wake.

And once the melt has begun, there is no going back.

The People Factor

The problem with our financial system is that unlike the natural order of a post-glacial natural ecosystem, our world is inhabited by human beings who are smart enough to have some semblance of an understanding of the world, but not smart enough to recognize their own limitations.

In addition, they are driven by passions and irrationalities that cause them to build cities on piles of snow…because if it hasn’t melted yet, it won’t.

These quirks of humanity also cause us to run with the crowd, and as the chaos of the system has emerged over the last couple of months, the emotional side of human behavior – especially that of fear – has set in.

People don’t know what to do, what to expect, which direction to run, and they surely don’t know what the landscape will look like once the ice has finally completely thawed.

As a result, we are caught in a state of fits and starts, with each pundit and pseudo-intellect looking over his or her shoulder at the next quasi-intelligent one wondering what the other one is thinking.

Keep Running

In this game of chicken, however, the one who stops running first will likely be caught in the flood.

I wish there was better news, and given the stars in the sky, one can almost believe that we are through the storm.

However, don’t forget that the patterns of nature are much more powerful than any we could hypothesize…and I haven’t heard of a one-sided hurricane or a partially melted glacier yet.

But Play

But don’t run in fear. Run because it is exhilarating, and enjoy the scenery and lightness in your step as you go.

A friend of mine recently highlighted the importance of ‘play’ in life…and I think even in moments like these, while we are reacting to a change in the landscape, we can find these rose-colored lenses in all that we do.

I for one am going to try, as I stop to catch my breath before the next leg of the marathon.

In The Air

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Flying Is Inspiring
For whatever reason when I find myself on a plane far above nowhere, I feel like the creative impulses become more uninhibited.

It might simply be the fact that sitting in one place for so long allows the kind of self-reflection necessary for creativity, but I think instead it has something to do with the unfettered reality of being in the air – literally off the ground.

Going through the process of trying to figure out my first post-grad-school career move in the midst of the biggest market downturn in a generation has been a very intense process to date.

Even though failure is a necessary part of life and an even more understandable part of such trying times, having desired outcomes eliminated by others is never fun.

That this happens both in our personal relationships and in our careers is not a surprise – both are simply the interface of our hopes and expressions of commitment and the outside world.

Challenges Show True Colors
An interesting phenomena in the current environment is that peoples’ true character is being shown, for better or for worse.

Arguably an opportunistically minded employer should see today as a great time to find talent – even those with the most options are having this opportunity set constrained by the reality of a market downturn.

However, instead, many of these previously-shrewd types are hunkering for cover like the rest of the masses.

This might mark capitulation, but instead I think it highlights the danger of a human-driven economy: it is driven by psychology as much as any “reality of the matter”.

What I mean is that today even the even-keeled in the crowd have become part of the collective pessimism that is currently gripping our markets and economy.

That it has become the status quo is reflected in the experiences of my fellow graduates of Harvard Business and Law Schools, who arguably have a unique snapshot into the corporate psychology across our economy as we are welcomed into organizations for interviews, meetings and other gatherings.

The mood across these organizations is one of fear-of-failure at worst to wait-and-see for most.

Entrepreneurs Remain Optimistic
Thankfully, this is not a uniform experience, and unsurprisingly it is the entrepreneur-set that retains the most optimism. I have spoken to a number of venture capitalists as well as aspiring and current entrepreneurs over the last several months, and the outlook for this group remains upbeat.

Sure there is a sense of “cash-preservation” typified by the now infamous “Sequoia book” on the economy; however, this group also recognizes that there are likely an infinite number of problems waiting to be solved and a lot of really smart and creative people out there solving them.

This sense of innovation and optimism is what our nation thrives on, and it is what will ultimately inspire and drive the rest of the crowd out of the shadows and back into the eye-squinting light.

Social media, communications technologies, renewable energy, biotechnology, music, film…all of these areas continue to feature brilliant minds doing wicked-cool stuff.

Innovation Needed: Personal Finance
One area where innovation has only moderately occurred is in the area of personal financial management. Sites like Mint.com help people to manage their personal finances, but as too-many people are experiencing the current state of financial advisors is inadequate.

I think there is room for someone to create a service to help moderate-income people manage their personal finances and retirement accounts. With the out-flux of talent from the failed financial-services industry, a would-be entrepreneur has a legion of people to help with execution.

The cool thing about our country is that someone will solve this problem. And they will be another entrepreneur in a series of creative folks who have helped built our country and its ever-persistent economy. (Update: I met a guy from MIT last night who is working on a very similar idea…beautiful thing).

Landing
The plane is banking left and my batteries are low…until next time, be careful of the continuing-to-fall shoes and try to keep an eye on the sun.

Dealing With Bad News

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Although the news around the financial crisis continues to worsen, an equally important and self-perpetuating component of this crisis is people’s reaction to the news.

Where We Are In The Crisis

To re-iterate: It has been obvious for two years that a recession was inevitable, and it is likely we will see more losses for real people and companies of all sizes before we get through this.

That the crisis is spreading in a logical manner was indicated by GE’s announcement on Friday that they are seeing rising consumer defaults: GE takes hit as consumers default on debt. The next step is slowing retail sales, failures by more companies exposed to these sales, more layoffs, etc.

However, a recession does not mean the economy does not continue to function, and some losses does not mean everyone will lose their job or savings.

We have seen recessions before and we will see them again, and we will be ok. It is all a part of capitalism!

Dealing with the reality of how this crisis has unfolded has been hard because – like everywhere else in life – predicting the future of how people react is very difficult.

The “Markets” = People

We can not lose sight of the fact that, at base, these markets are comprised of individuals or computer programs built by individuals. When the complexity of predicting human behavior is multiplied by a series of financial innovations like derivatives and highly levered institutions with connections across global capital markets, predicting the outcome of shocks becomes nearly impossible.

If I was better at math, I would draw a fancy formula to “prove” such a proposition, but like most true things in life, it seems obvious without much explanation.

One of the most difficult aspects of this predictive process is figuring out how individual decision-makers (including bankers, investors and consumers) will react to the ongoing crisis. This is important because pessimism can make a bad problem worse.

The recent downward spirals in markets from the LIBOR market to the stock market to the local corner market are partially based on the reality of weakening fundamentals in the economy, but they are also based on a normal human reaction to bad news.

People = Irrational

Jeremy Grantham of GMO, one of the smartest investors around in my opinion, talks about how “career risk” is a very important element to understanding market movements. When everyone is buying, it is more risky for your career to be the one to stop buying first…and today, when everyone is selling, if you are the first one to start buying and you are wrong, it might look bad to your boss.

I think this explains part of the herd mentality that we are witnessing.

However, I think part of it is also explained by something like The Kübler-Ross grief cycle:

The initial state before the cycle is received is stable, at least in terms of the subsequent reaction on hearing the bad news. Compared with the ups and downs to come, even if there is some variation, this is indeed a stable state.

And then, into the calm of this relative paradise, a bombshell bursts…

* Shock stage: Initial paralysis at hearing the bad news.
* Denial stage: Trying to avoid the inevitable.
* Anger stage: Frustrated outpouring of bottled-up emotion.
* Bargaining stage: Seeking in vain for a way out.
* Depression stage: Final realization of the inevitable.
* Testing stage: Seeking realistic solutions.
* Acceptance stage: Finally finding the way forward.

As people across the economy, in whatever role they are playing, get the bad news that the world is in a more disappointing state than they expected, it is only natural that they will react with grief. As explained by they framework above, this is usually experienced in distinct phases marked by one’s emotional response and mental reaction.

Of course, this theoretical framework, like every framework, is limited and it likely does not apply to everyone, but I think it highlights the basic idea that people do not act rationally when they are faced with shocks to their world view.

They – being human beings – react emotionally as well as rationally.

That is why I have been trying to shift my focus to optimism as much as possible lately. Seeing the glass as half-full, or even one-quarter-full, makes it much easier to start thinking about ways to move forward. It helps to move to the next “stage” in the above cycle, or more simply, it allows for one to think creatively about how to improve things rather than wallowing in the disappointment of the losses we face.

I can promise you that there will be more bad news on the television and on the Internet tomorrow and for months to come. But there will also be good news. I hope that we can collectively deal with our losses and griefs in such a way that allows us to move forward more quickly than the alternative, and I think that starts by seeing the good in the world.

In the mean time, be careful out there in the markets.